Cancellation / Late & Wait List Policy

Cancellation Policy

You can cancel your seat within 4 hours of any session. Log into your account, click on the class you are registered for, and click the Cancel Reservation button to cancel and be credited back.

Note: We do NOT credit back for cancellations outside the 4-hour window or for no-shows.

Late Policy

SOHO Cycling will hold all reservations up to 5 minutes into class. If you have not arrived by 5 minutes after start time, your seat will be given away to anyone waiting to ride.

Wait List

You may add yourself to the wait list on sold out sessions. Go to MY ACCOUNT to see your place in the queue. If you no longer want to be on the wait list, you MUST remove yourself under MY ACCOUNT or you will be charged for a no-show.